Privacy Policy

Introduction

Welcome to https://aurora-family-law-mediation.denvermetrolawyer.com (hereafter referred to as “Aurora Family Law Mediation,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international and local privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CPPA/CCPA) and its updates
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://aurora-family-law-mediation.denvermetrolawyer.com
Any mobile applications or software provided by us
Services and products offered through our platform
Interactions between users and our staff via email, phone, text messages, or other communication channels

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the following activities we engage in regarding your personal information:

Account Creation and Management: We collect and store account-related data when you create an account with us or log in to our services.
Payment Processing: When you make a transaction, we process payment information, including card details, billing addresses, and order history.
Financial and Purchase Data: We may collect financial records, budgeting information, and purchase behavior for the purpose of offering personalized services.
Device and Location Tracking: Our applications or websites might use mobile device identifiers, IP addresses, or GPS data to enhance user experience and analytics.
Feedback Collection: We value your input and may gather feedback, reviews, or surveys to improve our products and services.
Social Media Interaction: If you interact with us on social media platforms, we may access and store your profile information and interaction history.
Product Usage Data: We track how you use our products and services to provide relevant recommendations and enhance user experience.

Personal Data Collection

We collect personal data from various sources:

Direct User Input: You provide us with information when creating an account, filling out forms, or completing surveys on our website or applications.
Automatic Technologies: Our systems automatically record information about your interactions with our platform, including login details, device information, and usage patterns.
Third-Party Providers: We may receive data from third parties who offer services on our behalf, such as payment processors or analytics providers, subject to their privacy agreements.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies for several purposes:

Strictly Necessary Cookies: These ensure the basic functions of our website, like login sessions and navigation.
Preference Cookies: They remember your settings and preferences, such as language and display choices.
Analytics Cookies: Used to gather insights into how users interact with our platform, enabling us to improve functionality and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

Account Information: We keep account data until the account is active or until you request its deletion.
Payment Records: Transaction data is retained for billing purposes and may be stored for up to seven years.
Analytics Data: Aggregated analytics data may be kept indefinitely for internal analysis and improvement.
Legal Compliance: We may be required to retain certain data by law, such as financial records or customer communications.

When you request the deletion of your account or personal information, we will honor those requests within a reasonable timeframe.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain jurisdictions, you can ask for the deletion of your data.
Restriction: You may limit our use of your personal information under specific circumstances.
Data Portability: We will provide a copy of your data in a structured format if requested.
Objection and Non-Discrimination: You have the right to object to or request exceptions from certain data processing activities, and we cannot discriminate against you for exercising these rights.

To exercise any of these rights, please contact our Data Privacy Team via the contact information provided below.

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with a revised effective date. We encourage you to review this page regularly for updates.

Contact Information

If you have any questions about this Privacy Policy, your data, or your rights:

Email: [email protected]
Mail: Aurora Family Law Mediation, [Street Address], [City, State, ZIP Code]